Excellent  
    
 Based on 172 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Donna Schronce 
 
October 7, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I HIGHLY recommend Matt Durand to be your realtor! Matt clearly proved to be an excellent, conscientious, and respectful realtor who successfully sold the house for the price we desired. Throughout the process, he listened and helped us resolve unexpected problems. Matt’s qualified professional contacts immediately responded, and the house sold within the time constraints. I have full confidence in him to meet any client's needs.
  
 
  
 
 
 
  
 
 
 CJ MSL 
 
October 4, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Matt has excellent listening skills and finding ways to meet your needs and wants. He did an extensive market analysis and we agreed on a fair market sale price that enabled it to sell quickly—which was extremely important for us. He was very helpful, encouraging and supportive throughout the sale process. I highly recommend Matt Durand.
  
 
  
 
 
 
  
 
 
 Eldon House 
 
October 2, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Matt and his team was so helpful with selling my house. He was always ready to give helpful counsel and quick to act. He was personable and easy to work with. I would recommend Matt and his team to anybody!
  
 
  
 
 
 
  
 
 
 Julia Rawlings 
 
September 20, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
My husband and I just closed on our first home. As first time home buyers, we had lots of questions regarding the process. Matt was incredibly thorough in explaining the home buying process to us and answering our questions. He provided helpful insight when touring homes and asked great questions that aided in our decision making process. Matt was quick to respond and send us any information we needed throughout the process. He checked in regularly and provided updates as we neared closing. He is professional and trustworthy. We highly recommend Matt Durand and will be using him again if we ever sell or purchase another home!
  
 
  
 
 
 
  
 
 
 Riley U 
 
September 3, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I highly recommend Pinnacle Real Estate for anyone looking to buy a home. My initial conversation was with Matt, and I knew instantly that I could trust him to help me find my home and he did. He answered every question I had throughout the process. There was a day that I had the privilege to look at homes with Barbara and I was impressed by her honesty and willingness to keep looking at homes until I found the right one. The team at Pinnacle is amazing.
  
 
  
 
 
 
  
 
 
 Nick Holmes 
 
August 15, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Matt was amazing to work with! He helped me sell my home and took care of everything! He was very professional, was on top of everything, and kept me in constant communication through the entire process. I would highly recommend working with him!
  
 
  
 
 
 
  
 
 
 Thomas Boto 
 
August 12, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I can't recommend Matt highly enough! I would give six stars if I could. This guy is great. From start to finish, he was incredibly helpful, very thorough, and super knowledgeable (especially when it came to the comps and deal terms/structure). He went above and beyond to help us get the best deal possible. He was always prepared and was always willing to research anything we asked of him. His expertise and professionalism made the entire process incredibly smooth and stress-free. Definitely the best realtor experience I've ever had (especially in the Lynchburg area). Very pleased with the whole experience. I'm definitely using Matt from now on. Thanks again Matt for all your help!!
  
 
  
 
 
 
  
 
 
 Joshua and Taylor H 
 
August 5, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
We had the privilege of working with Matt Durand and cannot recommend him enough to anyone looking to buy a home! As first-time home buyers, we had no idea where to begin. Matt helped us each step of the way, taking extended time to ensure we understood the entire process. We were so grateful for his extensive knowledge on home buying, attention to detail when looking at potential homes (he didn't miss a thing!), great + quick communication, helping us identify our "non-negotiables" in a home, setting up showings/home inspection/etc, and kind demeanor through it all. He always took time to help us process pros and cons of homes we looked at, ultimately, helping us buy our very first home that is such a great fit for our family. He made our experience much better than expected. Matt goes above and beyond to serve his clients, you will not regret choosing him as your relator! A huge thank you to Matt at Pinnacle Real Estate.
  
 
  
 
 
 
  
 
 
 Heather Summers 
 
July 23, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Matt is an INCREDIBLE realtor. We moved to VA from another state and came up a month before the move for just 2 days to look at houses. He worked with us before our visit, helped us see 12 houses in 2 days, and then continued to stay on top of everything through closing. We had a very specific timeline to line up closing dates (selling in FL and buying in VA) and he was meticulously on top of everything through each step. I cannot recommend Pinnacle highly enough... absolutely the best!
  
 
  
 
 
 
  
 
 
 Merica 
 
July 21, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Barb Terzakos is hands down the best realtor we have had the pleasure of working with. We are a military family and my husband received last minute orders to Lynchburg. I reached out to Barb on a recommendation and right away she was professional and kind. We went over rentals and properties for sale, purchasing and rental prices and the type of area we were looking to be in as well as our must haves. After getting all the details in order, we set a time to drive up to Lynchburg from the DMV to look at our options. Due to the 3 hr drive up, we asked Barb to pack as many listings as possible for 2 days, and she organized all the listings by driving distance so we were not driving around scattered. We looked at over 10 properties the first day with our 2 young kids. Barb made sure to set 2 full days aside so we could make sure we used our time to its fullest potential. Barb also was kind enough to bring snacks for our kids and Toilet paper because she knew how long the day was going to be. She didn't have to, but she did because she is the absolute sweetest. She took time to talk to our kids and got to know them while my husband and I discussed and walked the properties and even asked them along with us how we would rate each property which I appreciated since most adults dismiss kids. After the 2 days looking at properties we headed back to the DMV and did not find quite what we were looking for and were ready to set up another time to drive up and look again. The day after we got back home, I received a notification for a house listing and after looking at the home's photos my husband and I felt it was something worth looking at, however with my husband still working we could not go down and see it in person. I contacted Barb and asked if she could do a walk through and show us the home virtually and she was more than happy to help. The first thing she did was look at all the major things (ages and conditions of the HVAC, turned on sinks and flashed toilets for leaks, and verified if the property had city water/sewage or well water/septic). She walked around and showed the initial home to us and pointed out any visible damages. After the virtual showing my husband and I decided we wanted to put an offer on the house. We had built a trust and report with Barb over the past 2 days and felt comfortable with what she showed us. She went the extra mile and asked trusted contractors she has had the pleasure to work alongside to check a few things before we moved forward as a precaution and with that we found out the HVAC needed to be replaced as well as the roof. These were things we were willing to work with and she contacted the listing agent to let them know we were ready to make an offer. Barb worked to make sure we got the best outcome with our purchasing process by relaying wants and necessary needs to go into our negotiations as well as setting up the contractors and overseeing them for the repairs that needed to be done after closing since we would not be arriving for a few weeks after closing. By her going the extra mile to handle the contractors and being our voice, we were able to move into our new home without the stressors of unpacking while dealing with repairs being done. Through the entire process Barb was professional, transparent and genuine. We were so blessed to be able to work with her and we highly recommend her wether you are looking to purchase, rent or sell your home.